Mission Highlights


Goodwill Provided over 226,045 Services

Goodwill staff provided discreet services and referrals to organizations that provide unique social support services to 226,045 individuals in 2014. Job readiness, skills training and placement services were provided to 6,082 new participants.

Over 2,500 Get Jobs with Goodwill’s Assistance

Goodwill staff helped 2,506 individuals obtain employment in 2014 with an average wage of $9.82.

Goodwill Connects Program Participants to Hiring Employers

In 2014, Goodwill sponsored 27 hiring events with local employers, resulting in 230 jobs for program participants.

Goodwill Provided On the Job Retail Training for 192 Participants

Through the Transitional Work Program, 192 participants acquired paid on the job training and work experience. Over 122 participants were offered jobs, including 48 at Goodwill, a new record.

150 Individuals With Severe Disabilities Received On the Job Training & Counseling

Training and counseling services were provided at the Social Security Administration, Fort Meade Army Post and the US Coast Guard.

Waverly Family Support Center Transitions to Early Head Start

Maryland Family Network provided funding for the Waverly Family Support Center to expand and become a provider of Early Head Start services, serving parents and children 0 to 3 years of age.

Over One Third of New Employees Were Hired From Goodwill’s Programs

39% of Goodwill’s 210 new employees hired in 2014 were program graduates.

Volunteers Supported Goodwill

Over 11,000 hours of service were donated to Goodwill by volunteers throughout Maryland.

A Thanksgiving to Remember

2,575 of our neighbors in Baltimore and Annapolis received a Thanksgiving meal and connections to 30+ community partners.

Goodwill's FOCUSED Program Helps Individuals Reduce Reliance on Government Assistance

Goodwill teamed up with training partners in Baltimore to help those on temporary assistance learn on the job training and work skills. Partners include St. Vincent de Paul’s Culinary program, the Maryland Food Bank’s Culinary Arts Training program, Franklin Square Hospital, St. Vincent de Paul & UMMC’s Certified Nursing Assistant Training program and Shop-Rite Food stores Cashier Training program.

Nearly 1 Million Donations in 2014

Over 969,523 contributors donated to one of Goodwill’s donation centers, an increase of 2%. Donors contributed over 35,120 bags of clothing, shoes and household items.

1.7 Million Shoppers Love Goodwill!

Over 1.7 million individuals shopped in our stores in 2014.

Goodwill Opens 3 new stores in 2014

Goodwill opened its first GoodDeals store, featuring 50% off regular priced clothing and linens, and two retail stores; one in Ellicott City and one in Towson on York Road.

Corporate Donations Increased

Over 70 corporations and retailers donated to Goodwill in 2014.

Goodwill Recycled Over 480,000 Pounds of Computers & Equipment

482,572 pounds of computers and electronics components were collected through the Dell Computer Recycling Program.

Protecting Our Environment

Goodwill was able to divert more than 19 million pounds of goods from going to landfills.

Recognizing Our Loyal Customers

Goodwill’s customer loyalty program, The Bonus Club, currently includes over 30,000 members who receive discounts quarterly.

Vehicles Contribute to Program Growth

With a new car donation program launched, Goodwill was able to collect 131 cars in 2014.